Melton Avenue Business Owner Seeks Answers After UPS Crash Restrictions

Jessica Bowling

December 23, 2025

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Quantum Ink’s president said he is frustrated by what he described as a lack of communication from Metro leaders.

The company president said city leaders have not provided clear information about when full operations can resume.

LOUISVILLE, Ky. (WAVE) — A Melton Avenue business affected by the Nov. 4 UPS plane crash has reopened but continues to operate under restricted hours.

Quantum Ink employees are now allowed to work at the building from 7 a.m. to 7 p.m., but company president Adam Bland said he remains frustrated by what he called a lack of communication and answers from Louisville Metro leaders.

Early Monday morning, Quantum Ink staff gathered at a gas station in the Outer Loop before heading back to work together, trying to recover lost time following the UPS plane crash.

“Been a pretty rotten holiday season, to be honest with you, based on the circumstances,” Bland said. “We’re having to work around the clock, the hours that they’ll give us to keep our business afloat.”

Bland said the company has lost more than $1 million since the crash. To stay afloat, Quantum Ink moved some operations across the river to Indiana and even to Texas. However, Bland said the company remains frustrated because city leaders have not explained when they can return to full-time operations at their Melton Avenue building.

“We need information on when we’re getting back to business on normal hours,” Bland said. “Right now, I can’t even walk down the street or else I get banned from going into my company. I don’t even know what’s going on back here. Why are we not in and who’s in charge?”

Metro leaders said crews are still cleaning up crash debris. In a statement to WAVE News, Emergency Services Executive Director Jody Meiman said the phased plan is designed to keep everyone on site safe. He added that the approach also helps officials maintain accurate counts of who is on site and where they are located.

An Emergency Services spokesperson said the Louisville Metro Police Department’s Business Task Force serves as the main point of contact for affected business owners. Bland said the task force has been helpful but added that he wants to hear directly from Mayor Craig Greenberg and Meiman.

“We’re only allowed to bring trucks in at night, in the dark and in the cold,” Bland said. “And to be honest with you, it’s costing us about five times what it typically costs us to ship product out. We’re having to hold trailers. We’re not able to get people in. We’ve got people coming to deliver, getting turned around. It’s just one thing after another.”

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